May 8, 2017

Support

 

THIS PRODUCT SHOULD NOT BE DRAGGED ALONG THE FLOOR WHEN MOVING. PLEASE MAKE SURE IT IS LIFTED. DRAGGING MAY LEAD TO BROKEN CORNER CONNECTORS.

TRAINER VERSION 2.0;

  1. Horizontal Bar;
    Are the drilled holes to small or the wrong place? Are all the spring buttons there?

    Analyse whether the hole is too small to get the bolt through to attach to the vertical. If it is, please contact for a replacement. If there are not 2 spring buttons per bar please contact us.
  2. Vertical poles;
    Does the bolt fit into the pole? Is the slit for the trainer cable in the wrong place?Please contact us to get a replacement
  3. Bungee Cord
    Do the bungees pull tight?Please re try tying the bunge cord to get it to the strongest it can go to. If you cannot get it any tighter and it is not tight enough, please contact us for further assistance.
  1. Corner Connectors;
    Make sure corner connectors are put in the correct place: Rubber gripped connectors go on the bottom and the Plain around the top.

If anything is missing broken or torn please contact us within 10 working days of delivery and we will be pleased to resolve any issues of product delivered with a faultIs the transfer paper stuck to the sleeve?

Use damp cloth and slowly wipe the paper from the sleeve.

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VERSION 1 QUICK FEET TRAINER

We’re proud of our quality control procedures, so in the rare event that you do have faulty items we will do our upmost to get you up and playing as soon as possible.

If we deliver the wrong or damaged goods to you please notify us within 48 hours so that we can rectify the situation.

Replacements claimed outside of the relevant time period will be at our discretion.

All personalised items are not returnable unless faulty.

Please notify us of non-delivery of part of a consignment within seven working days of the delivery of the remainder of the consignment.

Please use the troubleshoot help below and if you are still having issues contact us at customerservices@quickfeeteu.mystagingwebsite.com . We aim to reply within 1 working day. Please give as much detail as possible for a speedy resolution. We may require photographic evidence for any physical faults.

 

IF YOU’RE MISSING ANY PARTS THEN PLEASE CONTACT US.

Part A/B

Horizontal/Vertical Tubes

Q. Are the drilled holes to small? Will the spring button not come through?

A. Analyse whether the hole is too small or the spring button has lost its spring and Contact Us for replacement.

Q. Is the hole drilled in the wrong place?

A. Contact Us for replacement.

Part C

Panel Sleeves

Q. Is there a tear in sleeve?

A. Contact us for replacement

Q. Is the transfer paper stuck to the sleeve?

A. Use damp cloth and slowly wipe the paper from the sleeve.

Part D

Trainer Cables

Q. Are the Trainer Cables causing the panel to bend out of shape?

A. Loosen them a little.

 

Q.  Are they too short to fit through the hole?

A. The Trainer Cables are designed to only slightly exceed the length of the panel. However if the trainer cable is too short to reach through the required hole please contact us for replacement.

Part E

Spring Button

Q.  Have some spring buttons become weak?

A. Check your trainer and how many weak ones you have then contact us.

 

Q. Are you missing a spring button?

A. Contact us

Part G

Corner Connectors

Make sure corner connectors are put in the correct place: Rubber gripped connectors go on the bottom, Plain around the top, and the Plain with two holes for Coach Upgrade goes between sleeves 12 and 2.

Q. Have the corner connectors cracked or broken during storage or game play?

A. Contact us.

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